At SDDW Hospitality we understand that tailored support for your team is a vital part of your ongoing success. Not only do SDDW Hospitality provide classroom style training we also develop additional products that can be used at a latter time.
SDDW Hospitality can create new training documentation what can be in the form of user guides or more simple task guides all designed round your system and business. We will also provide telephone support during those times when something hasn’t gone to plan.
We offer shift support to assist at times where you need someone to be hands on. Our shift support can be used during a system conversion or just when you need a helping hand. Having a PMS specialist to provide this support allows your team to relax knowing that they are not alone; knowing we are there to help and ensure that they fully understand the system and how to use it. We also understand that sometimes staffing levels may not be at it’s optimum and assistance is needed. We at SDDW Hospitality are available to assist in your departments ensuring your operation is fully covered so as to not impact the guest experience or having staff that are overworked.